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FAQ

Find answers to common questions

ScaleTracker Frequently Asked Questions

Find answers for frequently asked questions about ScaleTracker below.

Getting Started? How can I get familar with the features of ScaleTracker?

To get familiar with everything that ScaleTracker has to offer, please check out our videos on YouTube.

How can I purchase a license after my trial has ended?

Please Click Here visit Paypal Express Checkout to purchase a license for your software.

I just purchased a license, how can I unlock my software?

When you purchase a license a Welcome email and copy of your license will be emailed to PayPal email you used to pay with. Please check your spam folders as well. If you did not receive the email, please contact us and we will be happy to assist.

How can I renew my software upgrades and priority support?

Your initial purchase includes 1 year of free upgrades, to continue to receive free upgrades and priority support please visit PayPal https://py.pl/1HrvnH to enabled our Annual upgrade plan offering.

I have a great idea for a new feature, who do I contact?

We love here from you! Please contact our support email with our contact form on the website to submit suggestions and other feedback. Thank you!

Contact Us

If you couldn’t find the answer to your question above in our FAQ please Contact Us

Documentation

Visit our documentation and links to How To Videos on YouTube.